Right of Withdrawal

You have the right to withdraw from this contract within fourteen days without giving any reason. The withdrawal period is fourteen days from the day on which you or a third party designated by you, who is not the carrier, took possession of the goods.

To exercise your right of withdrawal, you must inform us (Die TabakGalerie GmbH, Fuststraße 13, 55116 Mainz, Germany, info@die-tabak-galerie.de, Phone: +49 (0) 6131 4804427) by means of a clear statement (e.g. a letter sent by post or an email) of your decision to withdraw from this contract.

To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.

If you withdraw from this contract, we shall reimburse to you all payments received from you, including the costs of delivery (with the exception of the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than 14 days from the day on which we are informed about your decision to withdraw from this contract.

You shall send back the goods or hand them over to us, without undue delay and in any event not later than 14 days from the day on which you communicate your withdrawal from this contract to us. The deadline is met if you send back the goods before the period of 14 days has expired.

Without prejudice to your statutory rights, we provide you with free return labels for your return within Germany.

Return Labels

We will send you the return label by email. You can drop off the return at a parcel shop of the respective provider in Germany.

• 14 days right of withdrawal
• Free returns within Germany
• Return labels via email